Long story short, I sent funds to the bank details provided by SELLER to the details he provided on LBC. He claims that he didn't receive funds. LBC asked him for evidences. Dispute started on 24th July, 2018 and today is 28th day of dispute. In these 28 days, I have provided 54 evidences of payment obtained from online banking, bank branch, customer services, receiver's bank in the form of documents, audios, videos and pictures. In these 28 days, SELLER made 1 upload which was rejected by LBC. LBC particularly needed one document from him which he was asked on 8 different occasions during these 28 days and each time he failed.
4 days ago, he was given 24 hours to provide same document, SELLER decided to simply ignore the request and not respond, even he is online every hour. When deadline finished, I protested. Admin didn't answer for another 24 hours. Finally, admin responded and asked him again for document giving him 16 hours more.
If someone from senio r management of LBC cannot respond and tell me:
- Is this delay is because someone is biased there?
- Or is an incapable man is handling my dispute?
Why he has been given 8 different chances? Worst, why he was given another 16 hours even he stayed silent for 72 hours and still silent when he was given 24 hours before?
I have attached admin's messages addressing SELLER to provide that document. I have covered username, and financial information to make sure I am not in violation of any terms of services.
If LBC is watching this, the dispute number is 25406498.
https://i.redd.it/4qd4fx4vx5h11.png
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